IT Training & Apprenticeships







ITQ Training & Apprenticeships

here for the advanced framework

Available at Levels 2 & 3, and within Apprenticeships

The qualification is for individuals or organisation’s looking to improve their use of Information & Communication technology. It provides clear progress from those with little experience of ICT who may be directed in its use to those who can diagnose issues and use ICT to solve them

The qualification provides learning across a wide range of subjects that include a variety of software applications, setup and optimizing computer systems and general use ICT through 3 specific units in software, communication and user fundamentals that also map to Functional Skills ICT.

Learners may progress through the levels of the ITQ to gain more in depth knowledge in particular subjects, though some learners’ experience may enable them to start at a high level.

The qualification will show their competency in specific areas and that they have the underpinning knowledge that will allow them to apply it.

Learners will be able to feel confident in their use of ICT in a variety of roles whether in administration to catering, design to management, NHS to warehousing. ITQ is not about a specific job role or industry, it is an essential part of over 70% of employees’ daily working life.

What will the learner study?

Framework Qualification   Intermediate Advanced

Competence based qualification

Diploma Level 2 Level 3
Theory based qualification Certificate    

Keyskills/ Functional Skills

Level 1 Level  2
Communication Level 1 Level 2
Employment Rights and Responsibilities  ERR ERR
Personal Learning and Thinking Skills  PLTS PLTS


What qualifications will the learner achieve?

Level 2 Intermediate and Level 3 Advanced Apprenticeship award via City & Guilds, which are recognised vocational qualifications and recognised worldwide as proof of skills and competence in the chosen areas.

How will the learner’s progress be assessed?

The learner’s skills and knowledge will be assessed in the work place by an appointed assessor/tutor who will assess the learner’s skills, competence and knowledge.

Are there any entry requirements?

There are no formal entry requirements for learners undertaking this qualification, but the learner will undertake an initial assessment to determine the level of qualification they can undertake and they must be in full time employment.

What Careers could it lead to?

As suggested on the City and Guilds website

• Application support assistant
• Application support officer
• Data entry clerk
• Business administrator
• Personal assistant

Course fees

Government funding is available for a large number of Apprenticeships with some sectors identified as priority. For funding eligibility and further details please feel free to contact us.

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